Our Premium Online Divorce Software and Service is offered with a peace-of-mind 100% guarantee that the documents will be accepted by the court.
In the event that the documents generated through our service are rejected by the court due to a defect in the documents, and you are no longer able to get your divorce, you will be provided with a 100% refund. Verification of any denial of acceptance or a rejection notice from the court may be requested. Additionally, acceptance and signature of forms by the petitioner's spouse is not guaranteed and it is the responsibility of the petitioner to properly follow instructions and file the documents. In the case of refusal by parties, 3StepDivorce will not provide refunds for services or incurred fees.
It is in our support staff's nature to take the time and opportunity to give each individual customer personal attention should they have difficulty using the software. We have both email and phone support ((888) 665-6782 Mon - Fri 8am to 5pm PT). As a reminder, we do not provide legal advice. If you need legal advice we recommend you contact a lawyer.
Please see our Supplementary Payments Terms for further details.